Shipping & Delivery
Most orders will ship within 1 business day of receipt. Order status will be updated on your My Account page. At this time, we do not ship outside of the USA. We charge a $2.95 flat rate shipping fee for all orders under $50, and offer free ground shipping for orders of $50 or greater for the 48 contiguous states. All orders 13 ounces or lighter will ship using USPS First Class Parcel. All orders greater than 13 ounces will ship via UPS ground. Please note that we cannot ship to postal boxes via UPS.
Privacy & Security
Your privacy is important to us! We are committed to protecting the privacy and accuracy of your confidential information to the fullest extent possible. Other than in response to legal requirements, we will never share, distribute, or sell personal information collected on our web server. Your personal information is used to facilitate orders you place with us, to notify you of promotions, company and product updates, and to send you informative materials such as our newsletter. You may opt out of receiving notices and materials at any time by changing your preferences on your My Account page, or by contacting us through our Contact Us page. Your order is secured through SSL (secured socket layer) and no credit card information is stored within our website. Credit cards are processed and protected through our processor Authorize.net.
Returns & Replacements
Please review our Satisfaction Guaranteed page for full details on how to request a refund for products.
All orders are received through our website. If you have trouble completing your order, please use our Contact Us page to notify us and one of our sales representatives will contact you.
Payment, Pricing & Promotions
Credit card payments are accepted through our website. We accept Visa, Mastercard, Discover, and American Express. Prices displayed on the website at time of purchase will be honored. Prices are subject to change at any time without notice.
Orders history for orders placed through the website can be accessed by logging in and going to your My Account page.
Updating Account Information
Your account information can be updated by logging into the website and going to your My Account page. If you have any trouble updating your information, please use our Contact Us page for assistance and a representative will get back to you.